FREE U.S. SHIPPING & RETURNS
All orders ship within 1-2 business days. You'll receive a tracking email the moment the delivery truck peels out of our parking lot. Depending how close you are to our home in Connecticut, your order will arrive in 2-6 Business Days.
All International Orders ship within 1-2 business days. Your order will arrive in 6-21 Business Days depending on your shipping rate selection (chosen at checkout) and your distance from our home in the United States.
HOW TO RETURN
Returns are accepted within 30 days of original purchase. Your Gatherband must be unworn and arrive back to us in its storage case with all 10 original sets of initials for a full refund.
Gatherband will email you a print-at-home return label, free of charge.
To process a return, simply email HelloFriend@gatherband.com and include your order # along with the reason for your return. We'll take care of the rest!
For International Returns, customers are responsible for all charges related to returning products to Gatherband. These charges will be deducted from your refund total.
To ensure processing orders efficiently, we are unable to offer exchanges for different Gatherband initial colors. Rather, we ask that you place a new order of Extra Initials simultaneously while we process the return of your unwanted item(s).